Your privacy matters to us. This policy explains exactly what personal data tkp888 collects, why we collect it, how it is used, and the controls you have over your own information.
Registration details, KYC documents, transaction records, device information, and platform usage data — collected only to the extent necessary to operate and secure your account.
To verify your identity, process deposits and withdrawals, prevent fraud, deliver customer support, and comply with applicable regulatory obligations — nothing more.
Trusted payment processors, identity verification providers, and fraud-prevention partners under strict data-processing agreements. We do not sell your data to third parties for marketing.
256-bit SSL encryption in transit, AES-256 encryption at rest, access controls limiting data visibility to authorised personnel, and regular third-party security audits.
You may request access to, correction of, or deletion of your personal data at any time. Requests are processed within 30 days and are free of charge for standard submissions.
Account data is retained for as long as your account remains active and for up to 5 years thereafter to meet legal and regulatory obligations. Transaction records may be kept for up to 7 years.
tkp888 is committed to safeguarding the privacy and personal data of every Member. We understand that Indonesian players — across Jakarta, Surabaya, Bandung, Medan, Bali, and beyond — place significant trust in us when they share their identity documents, banking details, and transaction history. That trust is not taken lightly. This Policy sets out, in plain terms, the full scope of our data-handling practices so that you can make fully informed decisions about your relationship with the Platform.
We process personal data only where we have a legitimate reason to do so, and only to the extent necessary for that purpose. We do not sell, rent, or trade your personal information to third-party marketers. We do not use your data to build advertising profiles for third parties. Our data practices are governed by the principles of purpose limitation, data minimisation, accuracy, storage limitation, integrity, and confidentiality.
The following terms are used throughout this Policy with the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or could reasonably be used to identify a living natural person, directly or in combination with other data held by tkp888. |
| "Processing" | Any operation performed on Personal Data, including collection, recording, storage, use, disclosure, transmission, erasure, or destruction. |
| "Controller" | tkp888 — the entity that determines the purposes and means of processing your Personal Data. |
| "Processor" | A third-party service provider that processes Personal Data on behalf of tkp888 under a written data-processing agreement. |
| "KYC Data" | Identity documents and supporting materials submitted by a Member to satisfy the Platform's Know Your Customer verification requirements. |
| "Cookies" | Small text files placed on your device by the Platform to enable functionality, remember preferences, and support analytics. |
| "WIB" | Western Indonesia Time (UTC+7) — the time zone used as the reference for all processing windows and response commitments in this Policy. |
tkp888 collects Personal Data through several channels: directly from you when you register or interact with the Platform, automatically as you use the Platform, and from trusted third parties during verification procedures. The categories of data collected are as follows:
3.1 Registration & Account Data
3.2 KYC & Verification Data
3.3 Transaction & Financial Data
3.4 Technical & Device Data
3.5 Communications Data
tkp888 processes your Personal Data on one or more of the following legal bases:
| Legal Basis | When It Applies |
|---|---|
| Contractual Necessity | Processing required to fulfil our obligations to you under the Terms & Conditions — e.g., opening your account, processing deposits and withdrawals. |
| Legal Obligation | Processing required to comply with applicable laws and regulations, including anti-money-laundering obligations, age verification requirements, and fraud prevention mandates. |
| Legitimate Interests | Processing necessary for tkp888's legitimate business interests where those interests are not overridden by your rights — e.g., platform security, fraud detection, and improving user experience. |
| Consent | Where you have given specific, informed consent — primarily for optional marketing communications. You may withdraw consent at any time by contacting support. |
tkp888 uses the Personal Data it collects for the following purposes, tied directly to the legal bases identified in Section 04:
tkp888 does not sell, rent, or trade your Personal Data. We share data only in the following specific circumstances:
tkp888 uses cookies and similar technologies to operate the Platform effectively, maintain your login session, remember your preferences, and understand how Members use the site. The categories of cookies we use are:
| Cookie Type | Purpose | Retention |
|---|---|---|
| Strictly Necessary | Required for core platform functionality — login sessions, security tokens, and load balancing. Cannot be disabled without breaking the Platform. | Session / up to 24 hours |
| Functional | Remember your language preference, display settings, and last-visited sections to improve your experience on return visits. | Up to 90 days |
| Analytics | Aggregate, anonymised data on page visits, feature usage, and error rates — used to improve Platform performance. No individual profiling. | Up to 13 months |
| Security | Detect and prevent fraudulent login attempts, bot activity, and unusual session patterns. | Up to 30 days |
You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in or using core Platform features. tkp888 does not use third-party advertising or cross-site tracking cookies.
tkp888 implements a layered security architecture to protect your Personal Data from unauthorised access, loss, alteration, or disclosure. Our measures include:
tkp888 retains Personal Data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following standard retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account Registration Data | Duration of account + 5 years post-closure | Legal obligation / fraud prevention |
| KYC Documents | Duration of account + 5 years post-closure | Regulatory obligation |
| Transaction Records | Up to 7 years from transaction date | Financial and tax record requirements |
| Support Communication Logs | 3 years from last interaction | Dispute resolution / quality assurance |
| Analytics & Usage Data | Up to 13 months (anonymised thereafter) | Legitimate interest in platform improvement |
| Self-Exclusion Records | Duration of exclusion + 5 years | Responsible gaming compliance |
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised such that it can no longer be linked to an identifiable individual.
As a Member of tkp888, you hold meaningful rights over your Personal Data. These rights are exercisable free of charge for standard requests and will be responded to within 30 calendar days. Complex or voluminous requests may require an extension of up to a further 60 days, of which you will be notified promptly.
To exercise any of the above rights, contact the tkp888 support team via live chat or the email address listed in Section 15. We may ask you to verify your identity before processing a rights request to prevent unauthorised access to another person's data.
Some of tkp888's third-party service providers — including game content providers and identity verification partners — operate outside Indonesia. Where your Personal Data is transferred to or processed in a country other than your country of residence, tkp888 ensures that appropriate safeguards are in place. These safeguards typically include standard contractual clauses incorporated into data-processing agreements, binding corporate rules where applicable, or transfers to jurisdictions that have been assessed as providing an adequate level of data protection.
You may request further information about the specific safeguards applicable to any international transfer of your data by contacting our support team. We will respond within 30 days with the relevant contractual or regulatory basis for the transfer.
tkp888's services are strictly intended for adults aged 21 and above. We do not knowingly collect Personal Data from persons under the age of 21. Age verification is conducted as part of the account registration and KYC processes. If tkp888 becomes aware that Personal Data has been collected from a person under 21, that account will be closed immediately, wagering activity voided, and Personal Data deleted or returned to the extent permitted by law.
Parents and guardians who believe a minor may have accessed or registered on the Platform are encouraged to contact support immediately so that we can investigate and take appropriate action without delay.
The Platform may reference or integrate with third-party services such as game providers, payment gateways, and identity verification platforms. These third parties operate their own privacy policies, which are independent of this Policy. tkp888 is not responsible for the privacy practices of third-party services and encourages Members to review the privacy policies of any third-party service with which they interact.
Where a third party acts as a Processor on behalf of tkp888, they are bound by a written data-processing agreement that restricts their use of your Personal Data to the purposes specified by tkp888 and prohibits any onward sharing without our prior written consent.
tkp888 reserves the right to update or revise this Privacy Policy at any time. Material changes — those that significantly affect your rights or our data-handling practices — will be communicated to you via the email address registered to your Account and/or via a prominent notice displayed on the Platform upon your next login. The "Last Updated" date at the top of this page reflects the effective date of the current version.
Your continued use of the Platform after a revised Policy has been published constitutes your acceptance of the updated terms. If you do not agree with the changes, you should stop using the Platform and may request account closure as described in the Terms & Conditions.
For questions, concerns, or requests relating to this Privacy Policy or the Personal Data we hold about you, please contact the tkp888 support team. All contact details below are provided as plain text and are not clickable links.
Our Terms & Conditions cover your rights and obligations in full. Our FAQ answers the most common questions from Indonesian members. All content is in English.
21+ only. Gambling involves financial risk. Please play responsibly. Visit Responsible Gaming for support tools.